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Catch unhappy customersbefore they write bad reviews

GetPulseBack captures feedback at your business. Happy customers get redirected to Google Reviews. Unhappy customers tell you first—not the internet.

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Google Rating
4.8
Total Reviews
127
Feedback Today
23
Issues Caught
5

Recent Feedback

😍

Amazing service! Best pizza ever!

2m ago

😊

Good food, quick delivery

15m ago

😕

Order was slightly cold

1h ago

🤖 AI Insights

Customers love your pizza crust

Mentioned 18 times this week

Delivery times trending slower

Consider adding a driver

73%
of unhappy customers never complain—they just leave
$50K+
average revenue loss per 1-star rating drop
95%
of negative reviews could have been prevented
😤

The Problem

A customer has a bad experience. They don't say anything to your staff. They go home and write a devastating 1-star review on Google. You never had a chance to fix it.

The Solution

Customer taps an emoji before leaving. Bad experience? They tell YOU privately. Good experience? They're sent directly to your Google Reviews page to share the love.

Everything you need to protect your reputation

Powerful tools that work together to boost your Google rating and keep customers happy.

1-Tap Feedback Widget

Customers tap an emoji to rate their experience. Works on any tablet or via QR code.

Smart Review Routing

Happy customers (4-5 stars) are automatically redirected to leave a Google review.

Private Complaint Capture

Unhappy customers share feedback privately, giving you a chance to make it right.

AI-Powered Insights

See what customers love and what needs work. Themes, trends, and recommendations.

Competitor Tracking

See how your Google rating compares to nearby competitors in real-time.

AI Response Generator

Generate professional responses to reviews in one click. Copy, paste, done.

Simple, transparent pricing

Start free. Upgrade when you're ready. Cancel anytime.

Starter

$79/month
  • Feedback widget
  • Google review redirect
  • Email notifications
  • Basic dashboard
Start Free Trial
Most Popular

Professional

$149/month
  • Everything in Starter
  • AI-powered insights
  • Theme analysis
  • AI response generator
  • 3 competitor tracking
  • Weekly email reports
Start Free Trial

Premium

$249/month
  • Everything in Professional
  • 10 competitor tracking
  • Custom branding
  • API access
  • Priority support
  • Multiple locations
Start Free Trial

Ready to protect your online reputation?

Join hundreds of local businesses using GetPulseBack to catch problems before they become bad reviews.

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